Director/VP of Managed Care

Location: Cambridge, MA

Type: Full Time

Min. Experience: Senior Manager/Supervisor

Company Overview

Imagine if we could match patients with the treatments that prove the most effective for them . . .
GNS Healthcare applies a powerful form of AI called causal machine learning to predict which treatments and care management programs will work for which patients, improving individual patient outcomes and the health of populations, while reducing the total cost of care.

Headquartered in the biotechnology and health IT center of Cambridge, MA, our patented REFS™ technology is based on recent breakthroughs in causal machine learning and AI that transforms massive quantities of patient data into computer models of disease at molecular, patient, and health system levels. These computer models power up solutions, products, and services that health plans, biopharmaceutical companies, health systems, and patient foundations utilize to slow disease progression, reduce adverse events and hospitalization, and improve therapeutic effectiveness. Our platforms and solutions have been validated across more than 35 diseases including oncology, cardiovascular and metabolic disease, autoimmune diseases, neurology, etc. and have appeared in over 40 peer-reviewed publications.

Position Summary

GNS is seeking a Director/VP of Managed Care – Sales & Account Management to focus on developing new and cultivating existing relationships within assigned managed care accounts for the purpose of increasing awareness and usage of GNS’s technology-based solutions. The Company is at an exciting stage of growth, and this presents a unique opportunity in which the appointed candidate will be integral to the success of the business. The Director/VP of Managed Care is expected to work effectively at all levels of GNS and client organizations. Leveraging his/her sales and account management experience to influence internal business development, data science, and project management in a way that nurtures and supports industry excellence is of critical importance. This is a high-profile role in a fast-paced environment that will have an impact the future of healthcare. 


  • Establish deep, collaborative relationships with key client stakeholders and build upon success of current engagements to generate future opportunities through development of new account strategies.
  • Gather client and industry feedback so that it informs our product roadmap and company offerings.
  • Identify and manage a pipeline of new revenue-generating opportunities through market awareness, competitive analysis, and by leveraging company’s existing and planned products.
  • Work directly with clients in onboarding new relationships, managing engagement deployment and support, growing revenues within existing accounts through value-added services, and renewing for longer-term relationships.
  • Coordinate decision making and provide direction to customer support teams to ensure sound execution of business and operational requirements in order to achieve customer objectives.
  • Proactively monitor client relationships to ensure continued high levels of customer satisfaction and repeat business.
  • Successfully lead and manage appropriate internal account management and customer support teams assigned to VP, Managed Care clients including, business development, data science, and project management. 
  • Collaborate with business development teams to support pre-sales efforts. 
  • Contribute to forecasting sales plans, business planning, and budgeting. Maintain and communicate an accurate pipeline and forecast using Salesforce.
  • Travel regularly to meet key client stakeholders to maintain and expand existing services.
  • Serve as the company’s representative at industry conferences and marketing and networking events.


  • 10+ years of demonstrated success in sales and account management positions focused on the payer and health plan market
  • Experience selling sophisticated and technical content, and the ability to “go deep” in understanding data focused products and services; demonstrated success with solution selling and value-based selling
  • Demonstrated experience and proven results in driving revenue, profit, and market share growth for organizations developing healthcare products/services.
  • Relationship-driven, sales-focused, and accountable. Able to assume ownership of delivering client satisfaction, aggressive revenue goals, building external partnerships and collaborations, creating new accounts, and establishing communication channels that support growth.
  • Demonstrated success expanding product/service adoption (new and existing products/services) in competitive, changing, and current market conditions. Ability to problem solve and offer innovative customized solutions to clients.
  • Experience building and maintaining interactions with KOLs and top customer executives.
  • Experience working in different organizational structures (Fortune 500 to mid size and small company/start up) with successful introduction of new products/concepts to the market.
  • Demonstrated success working in a fast-paced, high-growth, ever-changing environment.
  • Excellent leadership acumen with exceptional interpersonal and collaborative skills.
  • Experience working across departments internally and externally.
  • Demonstrated record of achieving objectives within time frame and budgetary limitations.
  • A Bachelor's degree in business, science or related field. Advanced degrees in business or science are desirable, but not required. 
  • Strong financial knowledge of reporting and forecasting pipelines to meet company goals.
  • Proficiency in Salesforce required.

Company Culture

Our philosophy at GNS is simple:  we cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have a track record of success and a passion for creating change. We believe that strong teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

We are passionate about our work and believe in the ability of our technology to change the world. Our core values of integrity, collaboration, value, diversity, and game-changing guide our behaviors with each other and our clients.

GNS offers competitive salaries, stock options, unlimited vacation, health, dental and vision insurance, life insurance, long-term disability, 401(k), generous parental leave, tuition reimbursement, professional development, subsidized parking and gym membership, tasty food, volunteering opportunities, social gatherings, and more.

Equal Employment Opportunity

GNS Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity or expression, age, veteran status, disability, pregnancy or conditions related to pregnancy, or genetics. In addition to federal law requirements, GNS Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.


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