Principal User Experience Designer

Location: Cambridge, MA

Department: Product Management

Type: Full Time

Min. Experience: Mid Level

Company Overview

Imagine if we could match patients with the treatments that prove the most effective for them . . .
GNS Healthcare applies causal machine learning and simulation technology to predict which treatments and care management programs will work for which patients, improving individual patient outcomes and the health of populations, while reducing the total cost of care.

Headquartered in the biotechnology and health IT center of Cambridge, MA, our technology is based on its MeasureBase™ data integration architecture and patented REFS™ (Reverse Engineering and Forward Simulation) causal inference and simulation AI engine. Health plans, bio-pharmaceutical companies, healthcare providers, foundations, academic medical centers, and self-insured employers use GNS’s cloud-based solutions to solve pressing and costly problems including those surrounding metabolic syndrome, medication adherence, end-of-life care, preterm birth, personalized care pathways in oncology, auto-immune diseases, and diabetes, new drug target discovery, patient stratification in clinical trials, and more. GNS solutions focus on reducing adverse events, slowing disease progression, and improving therapeutic effectiveness through precision matching that maximizes impact on individual patient health outcomes while reducing wasteful spending and downstream medical costs.

Position Summary

Drawing on results from user research and workflow analysis, the UX Designer will apply strong creative, technical and problem-solving skills to create satisfying and compelling user experiences for a software product. Areas of focus may include content, controls, visual design and development, information architecture, user research, and branding; role may involve psychology, storytelling, and computer science. This person will be a go-to resource for UI/UX standards and best practices (for multiple form factors). Understanding when to question the standards or identify when new direction is needed is critical. Must be comfortable in a lean, agile or simply a fast-paced, delivery-focused environment.


  • Work closely with Product Management team to create simple yet effective user experience.
  • Consult with users to understand their goals and explain research results.
  • Create wireframes, storyboards, sitemaps and screen flows.
  • Create interactive product wireframe prototypes.
  • Develop personas and usage scenarios.
  • Rapidly evaluate and test multiple UI concepts with internal and external users.
  • Analyze user feedback and activity and iterate to enhance the user experience.
  • Assist with content development.
  • Move beyond the design stage of product development and understand the engineering implications of implementations and compromises of the design’s execution.
  • Work closely with engineering to ensure the final software product is equally usable.
  • Conduct usability testing.
  • Provide graphical designs of icons and other visual components.


  • 3+ years of experience designing user experience for web and mobile applications.
  • Previous work on applications targeted at healthcare and life sciences, including clinical and genomics applications preferred but not required
  • Degree with relevant completed coursework in industrial design or applicable standards
  • Solid understanding of graphic design for web and mobile technologies
  • Comfortable with wireframing tools, design programs and tools such as Sketch, Photoshop, Illustrator, Fireworks and InVision
  • Ability to quickly adapt to new technologies and a willingness to keep skills and industry knowledge current
  • Comfortable creating images and developing consistent color schemes for the product portfolio
  • Strong team player
  • Other duties, as assigned

Company Culture

Our philosophy at GNS is simple:  we cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have a track record of success and a passion for creating change. We believe that strong teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

We are passionate about our work and believe in the ability of our technology to change the world. Our core values of integrity, collaboration, value, diversity, and game-changing guide our behaviors with each other and our clients.

GNS offers competitive salaries, stock options, unlimited vacation, health, dental and vision insurance, life insurance, long-term disability, 401(k), generous parental leave, tuition reimbursement, professional development, subsidized parking and gym membership, tasty food, ping pong tournaments, social gatherings, and more.

Equal Employment Opportunity

GNS Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity or expression, age, veteran status, disability, or genetics. In addition to federal law requirements, GNS Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
What’s your citizenship / employment eligibility?*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
Human Check*