Healthcare Technology Sales & Account Manager - Pharma and Biotech

Location: Cambridge, MA

Type: Full Time

Min. Experience: Experienced

The Healthcare Technology Sales & Account Manager is responsible for developing new and cultivating existing relationships with pharmaceutical and biotech companies in the U.S to increase awareness and usage of GNS’s technology in these firms. The Healthcare Technology Sales & Account Manager hired must be able to work effectively in both small and large groups at senior levels of client organizations, and thrive within a fast-paced and exciting team environment at the revolutionary intersection of big data analytics and personalized medicine.  The individual hired will work across pharmaceutical and biotech company departments including research and development, clinical, and commercial. 


  • Establish deep collaborative relationships with key client stakeholders in the pharmaceutical and biotechnology sectors and build upon success of current research engagements to generate future opportunities.
  • Lead generation and qualification, definition of customer and product segments for analytics tools to support programs at various stages including: research and development, clinical, and commercial.
  • Leverage your insight into current and future market dynamics in healthcare to create new opportunities for the company and its products.
  • Accurately forecast sales plans and consistently meet and exceed quota.
  • Identify new revenue generating opportunities through market awareness, competitive analysis, and leveraging company’s existing and planned products.
  • Manage customer deployment engagement and post sales.
  • Work directly with clients in onboarding new relationships, managing engagement and support, growing revenues within existing accounts through value-added services, and renewing for longer term relationships.
  • Proactively monitor client relationships to ensure continued high levels of customer satisfaction and repeat business.
  • Successfully lead and manage internal account management and customer support teams creating an environment that nurtures and supports industry excellence. Also coordinate with data science and project management departments. 
  • Plan and deploy GNS Healthcare’s solutions with customers. 
  • Support sales & business development teams to support pre-sales efforts. 
  • Responsible for some business planning and budgeting.
  • Travel regularly to meet key client stakeholders to maintain and expand existing services.
  • Serve as the company’s representative at industry conferences and marketing and networking events.


  • Bachelor degree required, MBA a plus.  Must have 3-5 plus years of experience in client services and/or Account Management in the pharmaceutical or biotechnology industry.
  • Experience selling large-scale, integrated scientific research solutions (analytical software coupled with scientific research services) into the research and development, clinical, and commercial arms of pharmaceutical and biotech companies in the U.S, preferred
  • Verifiable ability to meet and exceed multi-million dollar annual sales quotas while achieving product mix, margin, market segment, and therapeutic area objectives.
  • Broad and deep network of contacts and prospective clients in relevant markets.
  • Stellar references from senior managers and satisfied clients.
  • Proven experiences with ‘big data’ / Analytics solutions.
  • Possess a mix of analytical and creative skills to find innovative solutions for clients while providing best in class service.
  • A true people leader that can drive operational excellence and able to be a customer advocate within the executive team.
  • Ability to effectively collaborate with various business units across the Company to ensure successful onboarding of clients.
  • Candidates should have experience in deploying technology in the healthcare and HIT environments.
  • Excellent oral and written communication and presentation skills.
  • Strong organizational, time management and prioritizing skills.
  • Results-oriented with demonstrated ability to leverage internal resources, solve problems, and exercise good judgment and flexibility.
  • Ability to travel frequently for sales and business development activities.


GNS’ Company Culture

Our philosophy at GNS is simple:  We cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have track record to success and a passion for creating change. We believe that strong, collaborative teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

GNS offers competitive salaries, stock options, paid holidays, vacation, health, dental, and vision insurance for employees and their families, life insurance, long- term disability and a 401(k) plan.  EOE 

No phone calls or Recruiters, please.


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